Our Work & Results
Real challenges. Measurable results.
A selection of RLJS Consulting engagements across healthcare, construction, automotive, wellness, and professional services. Client identities remain confidential; the outcomes are real.
01 · Healthcare
Independent Medical Clinic
- The Challenge
- Denied insurance claims, delayed collections, and outdated billing systems.
- The Result
- Improved billing workflows, staff capabilities, and claim resubmission processes.
- What Changed
- Billing system modernization, targeted training, and a structured approach to denied claims.
02 · Home Healthcare
Home Healthcare Agency
- The Challenge
- Caregiver turnover, interrupted services, and complex cases that were difficult to staff.
- The Result
- 85% of previously difficult-to-staff complex cases successfully staffed.
- What Changed
- Specialized training, improved caregiver matching, and stronger onboarding and care coordination.
03 · Mental Healthcare
Private Psychology Practice
- The Challenge
- Administrative workload limiting available clinical time and practice growth.
- The Result
- 60% reduction in administrative workload.
- What Changed
- Improved payment, scheduling, reminder, and clinical documentation workflows.
04 · Commercial Construction
South Florida Construction Company
- The Challenge
- Leadership and project managers were overloaded with active project delivery and new contract acquisition.
- The Result
- 40% increase in projects secured over 12 months.
- What Changed
- Dedicated contract management responsibilities and clearer separation of project delivery and business development.
05 · Automotive Services
Automotive Collision Repair Business
- The Challenge
- Poor financial visibility, disorganized inventory, and inefficient invoicing and payment processes.
- The Result
- Successfully purchased its own commercial property.
- What Changed
- Reconstructed financial records with professional bookkeeping support, improved operational tracking, and modernized billing processes.
06 · Medical Aesthetics & Wellness
Medical Spa
- The Challenge
- Client retention problems, poorly timed appointment reminders, and front-desk turnover.
- The Result
- 40% increase in revenue at six months, with approximately 5% increase in operating expenses.
- What Changed
- Redesigned appointment reminders, improved rebooking practices, and strengthened front-desk operations.